Change your email address

What this does

You can change the email address on your account in "Settings" on the "General" tab, under "Profile". For your security, the change only takes effect after you confirm it from a link sent to the new address. You may also be asked to confirm from your current address.

How to do it

The email field is in "Settings", which you reach from your account menu in the top right.

1. Open "Settings" and stay on the "General" tab.
2. Under "Profile", type your new address in the "Email" field.
3. Click "Change".
4. Open the new inbox and click the confirmation link in the email from Euphyr. If a link also arrives at your current address, click that one too.

After you click the link, an "Email confirmed" screen confirms the change. You can click "Back to Euphyr" or wait a few seconds to be taken back to "Settings" automatically. If a link also went to your current address, you'll instead see an "Almost there" screen until you click that second link too.

Until you confirm, you keep signing in with your old email.

Common questions

Why didn't my email change right away?

Changing your email needs confirmation so nobody can move your account to an address you don't control. After you click "Change", Euphyr sends a link to the new address, and for extra safety may also send one to your current address. Your email updates only once you click the link (or links).

I clicked "Change" but no email arrived. What now?

Check the spam folder of the new address first, and your current address too — a confirmation can go to both. Make sure you typed the new address correctly, then click "Change" again to resend.

Can I use an email that belongs to another account?

No. Each account needs its own email. If you try an address already in use you'll see "That email is already in use." Use a different address.

When it doesn't work

• "Enter a valid email address." — The address has a typo or is missing the @ or domain part. Check it and try again.
• "That's already your email." — The address you typed is the one already on your account. Enter a different address to change it.
• "That email is already in use." — Another account already uses that address. Choose a different one.
• "Too many attempts. Try again in a minute." — You changed account details several times in quick succession. Wait a minute and try again.
• Confirmation link doesn't work — The link can expire. Return to "Settings", click "Change" again to send a fresh link, and use the newest email.