Troubleshooting
Recover from an unexpected error
Updated 2026-07-16
What this does
The unexpected error screen gives you a safe way to retry a page or return to your dashboard when Euphyr cannot finish loading.
How to do it
- Click "Try again" once.
- If the same screen returns, click "Go to dashboard".
- Open the page again from the dashboard.
Common questions
Did I lose the change I just made?
Check the relevant domain or setting after the page reloads. A failed page can interrupt the confirmation screen even when an earlier change was saved.
Should I keep clicking "Try again"?
No. Retry once, then return to the dashboard. Repeated retries rarely resolve a continuing problem.
When it doesn't work
- "Something went wrong" returns after one retry — Go to the dashboard and open the page again. If it still fails, report the page you were opening and the action you took immediately before the error.
- The dashboard also shows "Something went wrong" — Wait a few minutes and try again. The problem may affect more than one page.